7th August 2017
RE: NOTIFICATION OF CHANGES IN PRICES AND SPEED INCREASE.
Due to increase in costs and inflationary pressures, Zuku Fiber notifies you our esteemed customer that effective 8th September, 2017 the prices for the following service packages: J2, i2, R2, J5, i5, R20, i20, R50 and i50, will change as below. The prices of all other service packages: J10, i100, R100 and i250 will remain the same.
For customers subscribing to R20 and i20 service packages, the internet speed for your service packages will be upgraded from 20 Mbps to 30Mbps and renamed R30 and i30 respectively, on 8th September, 2017.
|Package||Current speed (Mbps)||New speed (Mbps)||Price (Ksh)|
|R30 (current R20)||20||30||4,999|
|i30 (current i20)||20||30||4,699|
As per regulatory requirement and Zuku Fiber Terms and Conditions (T&Cs), this communication serves as the required 30 days notification period of the price changes, which notification starts today 7th August, 2017.
Zuku Fiber values your continued support and will endeavor to continue providing the best in class services. Thank you for your continued patronage.
For further information please contact Customer Experience through firstname.lastname@example.org or call 0205 205 205.
The Management -Zuku Fiber